Unanticipated scrutiny unveiled in the clampdown on deception within the recreational sector: unexpected inspection reveals potential document gaps
In Écluzelles, near Dreux (Eure-et-Loir), France, a leisure base was inspected by the DGCCRF (Direction générale de la concurrence, de la consommation et de la répression des fraudes) for regulations compliance. The inspection focused on safety, administrative compliance, and consumer transparency, common areas of concern during DGCCRF inspections of leisure bases.
During the inspection, Hélène, a fraud repression agent, visited the welcome area of the water sports center. She examined a life jacket picked up by the agent, checking its straps, cleanliness, and small inscriptions. The inscriptions contained essential information such as the manufacturer's coordinates, safety and health requirements, and warning notices. Fortunately, nothing out of the ordinary was found with the life jacket.
Matthias Lemoine, the site manager, admitted to being caught for the first time. He found out about the inspection the night before, causing some pressure. The price for a kayak rental was not visible during the inspection, but Matthias Lemoine assured he would address the issue in the afternoon.
Regulations for leisure bases in France are quite strict, with close oversight by authorities such as the DGCCRF. In the past year, more than ten leisure establishments were ordered to close, and nearly 3,000 were inspected. Common issues found during these inspections include safety non-compliance, lack of proper authorizations, non-compliance with consumer information requirements, and hygiene or sanitary issues.
Matthias Lemoine, however, assured that he is prepared for inspections every day, ensuring the safety of all users is a priority. No information was provided about any other issues found during the inspection at the leisure base, nor was any outcome of the inspection or penalties imposed given. Matthias Lemoine will not receive a fine, only a reminder of the law.
It is well established that DGCCRF strictly enforces regulations to ensure consumer protection and public safety in leisure facilities across France, including leisure parks, recreational centers, and activity bases. This includes inspecting inflatable castles and high ropes courses, often found to be too dangerous. The DGCCRF's mission is to maintain the highest standards for the enjoyment and safety of all leisure base visitors.
[1] Source: DGCCRF regulations for leisure bases
- Despite the strict regulations for leisure bases in France, where annual inspections by the DGCCRF are common, Matthias Lemoine, the site manager of the water sports center in Écluzelles, was found to lack transparency with pricing information during the latest inspection.
- As a dedicated leisure destination, France strives to maintain a French lifestyle that emphasizes safety and transparency, encouraging travelers to partake in their many activities, such as kayaking, with confidence.
