Travelers can't help but adore our site, as evident from the flood of top-rated reviews.
In the traveling world, we're not just about slinging travel insurance - we're all about making your adventures safer, smoother, and stress-free as hell! From our top-notch support crew to our lightning-fast claims and unbeatable medical emergency assistance, we've got some seriously rave reviews under our belt.
So, you curiosity-cat, wondering, "What the hell were folks saying about our platform?" We got you, boo! Buckle up and let us reveal the love our customers have shared about us.
☆☆☆☆☆ Emergency Medical Assistance
When life throws you a curveball during your travels, our team steps up to help, pronto! From providing prompt assistance to tapping into 20K telemedicine doctors via Air Doctor to finding the best urgent care providers, we've got your back. And since our travelers have been through the ringer, they've shared some poignant experiences:
- Emily C., August 2, 2024: "As a solo lady jetsetter, I hit a snag with heart problems in Peru. These guys got me an online doc fast! And they even covered my claims after the tests."
- Rachel, July 21, 2024: "I clapped eyes on an injury and the crew stepped in. A friendly exchange of messages hooked me up with an English-speaking service provider, and they even dropped a follow-up email later."
- Marianne, May 12, 2024: "With my mom in an ER, we missed a whole day of our tour. Sent all our docs from the hospital and tour company, and they wired us money pronto."
- C.H., June 7, 2024: "We were stranded on an island with no medical help, but a quick call to our platform and they arranged aero transit to Athens for treatment. They took care of everything!"
- Lanny M., June 5, 2024: "I got sick in Rome, shot off a message, and was chatting with a doc via video within minutes. They even reimbursed me $150 for a new phone 'cause mine went missing!"
☆☆☆☆☆ Customer Experience
Our stellar support pros work 'round the clock, baby! (Even on weekends and holidays!) They handle everything, from answering questions about nitty-gritty claims to solving your mysteries, like finding the closest grocery store. Here's what people had to say about our support team:
- Mark L., August 9, 2024: "They were my heroes when we had to cancel our dream trip 'cause of covid and a crappy back problem. They stuck by us,缓解了痛苦, 还将我们支付了."
- Alison F., July 28, 2024: "I had a hitch with medical scheduling, spoke to an angel from our team, and they gave me confidence for this trip. Loved it so much, I recommended them to everyone I know."
☆☆☆☆☆ Claims Processing
Filing a claim ain't always a walk in the park, friend, but with us, it's as smooth as a baby's bottom! Our claims process is designed to be stress-free, leaving you free to focus on more important stuff, like enjoying your vacation! Here's some sweet feedback about our 5-star claims processing:
- Yaron S., August 29, 2024: "Flights canceled? We had other plans, filed a claim, and got reimbursed for all our expenses. Great service and super efficient!"
- Dustin R., November 18, 2022: "It took me longer to write this review than to submit the claim. Payment was prompt, no hidden fees, and they've earned my business from here on out."
Well, there you have it, folks! Our travelers are raving about us, and you can too. So, what are you waiting for? Hop on board, and experience the love for yourself!
- During unexpected circumstances on vocation, such as medical emergencies, our team swiftly offers assistance, providing access to over 20,000 telemedicine doctors via Air Doctor and helping to find the best urgent care providers.
- Our outstanding support staff are available 24/7, even on weekends and holidays, to address inquiries and solve issues, including helping travellers locate essential services like grocery stores.
- our claims process is designed to be as stress-free as a baby's bottom, ensuring a smooth and efficient experience for travellers, even when dealing with cancellations and reimbursements related to flights and accommodations.
- Our customers have raved about our emergency medical assistance, praising our quick response times and resources provided during travels, as well as our 5-star claims processing with prompt payments and no hidden fees.
- With our platform, travellers can rest easy knowing that their lifestyle, including travel disruptions such as flight delays, will be supported, and that their insurance policies will provide coverage for a variety of unexpected situations.
